We have fixed the Windows 10 code error. You can log in to our Mojang account and redeem your Windows 10 code if you purchased Java Edition BEFORE October 18, 2018. If you're eligible, you have until midnight PST on Monday, April 20 to redeem your code. minecraft.net/en-us/article/…

Apr 17, 2020 · 7:03 PM UTC

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If you suspect your account was compromised, resulting in losing your Windows 10 code, please send us an email at help.minecraft.net/hc/en-us/… and we will assist as soon as possible. Please remember to attach your Transaction ID. ^SA
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I'm really sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS
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I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^AS