We have fixed the Windows 10 code error. You can log in to our Mojang account and redeem your Windows 10 code if you purchased Java Edition BEFORE October 18, 2018. If you're eligible, you have until midnight PST on Monday, April 20 to redeem your code. minecraft.net/en-us/article/…

Ancient Java players! Your attention please!

Purchased Java before October 2018? Get Windows 10 version free!

minecraft.net

Apr 17, 2020 · 7:03 PM UTC

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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^SP
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS