@MojangSupport, could you help me? I'm trying to play Minecraft (bedrock version) online with a friend, but I can't get on his map and neither can he on mine, this has been happening for a while, but it was not a problem, because we were able to play over LAN.
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While we can't help with account-specific issues here, you can reach us at the link below, and provide as much account information as possible (username/email/Transaction ID/purchase date/etc): help.minecraft.net/hc/en-us/… and we'll respond as soon as possible ^SA
Apr 16, 2020 · 8:50 PM UTC