@MojangSupport what is the average response time currently for support emails? It鈥檚 been two days currently 馃槶
2
Replying to @FPSdudeman
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Apr 16, 2020 路 8:03 PM UTC

2
1
Replying to @MojangSupport
I still haven鈥檛 gotten a response to this...
1
Hi there! We understand that a lack of response is upsetting-- that's why we are working diligently to respond to every issue as fast as possible in the order they were received. Thank you for your patience and you'll hear from us directly as soon as we can! :) ^PT
1
more replies
Replying to @MojangSupport
Is 6 days normal right now or is there some escalation I should do? Thanks in advance for the advice