@MojangSupport Hello, it's been almost a month and we can't still hear back from you, my girlfriend got her minecraft account compromised and you don't answer neither her or me can we get it back?
1
Replying to @Necriptos
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TM

Apr 16, 2020 · 8:02 PM UTC

3
Replying to @MojangSupport
Yes but it has been more than a month, and the hacker is freely using her account and changed the name even, can you at least freeze the account in the meantime? changed the name from "Gothikadoll" to "DaniZheul", we already sent all the ids
Replying to @MojangSupport
Any update???
Replying to @MojangSupport
It's been 2 month now and we still haven't heard back....?????