We are aware that the Windows 10 code redemption portal is giving an error again, but we'll have more codes for those of you attempting to redeem before the April 20th promotion end date. minecraft.net/en-us/article/…

Apr 16, 2020 · 4:18 PM UTC

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Replying to @MojangSupport
I've been having trouble where game doesn't load up. It freezes on this point. Un/installing didn't work and everyhing else i tried either. And i REALLY want to play again. Please help a player out @MojangSupport Below is a picture that shows how much it loads before freezing.
Replying to @MojangSupport
I redeemed minecraft windows version ages ago but I went to download it again and it said i do not own it.
Replying to @MojangSupport
I have same issue. need more code to redeem
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS
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