We are aware that the Windows 10 code redemption portal is giving an error again, but we'll have more codes for those of you attempting to redeem before the April 20th promotion end date. minecraft.net/en-us/article/…

Apr 16, 2020 · 4:18 PM UTC

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Replying to @MojangSupport
hi there mojang so lately i opened up minecraft windows 10 edition and my skin was not showing but just the loading sprite and when i clicked profile my game froze and crashed when i tried going on a world it crashed i tried going to beta and now im stuck even if i reinstall
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL
Replying to @MojangSupport
Minecraft you need to add frogs and sharks into the game plz plz plz
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Oh, that's a really interesting idea! If you haven't yet, you should post it in our feedback forum/suggestion area at feedback.minecraft.net/hc/en…. ^SP
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Replying to @MojangSupport
Hey, So I'm having an issue. I've had Minecraft java Edition since May, 2018 and I redeemed and ran the windows 10 edition. But now it isn't listing as an owned game and tells me to buy it.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
Replying to @MojangSupport
I am so confused, I got the code a while ago but i am now on a new computer. I changed my email in my account and now my code isn't working anymore. Shouldn't i have changed my email? What did i do wrong?
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If you've redeemed a code for Minecraft for Windows 10 in the past, please sign into the same Microsoft (Xbox Live) Account you used in the Microsoft Store, and you should still own Minecraft for Windows 10. I hope this helps! ^SA
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Replying to @MojangSupport
I'm still have issues for bedrock, since the bee update; it freezes and cant do anything, but shut down the game. It freezes after 5-30 minutes of playing. It sucks and I hate it 2. I use 2 play at least 2 hours or so and not realize it tho
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see.
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