Hello @MojangSupport, it's been more than 3 months since I can't access my Mojang account and I cannot reset it. I've sent many emails but I didn't get any response. How is it possible?
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Replying to @thomaslb92
Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA

Apr 15, 2020 · 10:22 PM UTC

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Replying to @MojangSupport
I understand the delay (and thank you for your response here, it was quicker than by mail ^^) with the Coronavirus crisis but I've sent my first message on Dec 7.... Is there anything you can do?