@MojangSupport I downloaded and bought the Minecraft: windows 10 edition from the Minecraft store so I could play with my friends on Xbox. When I loaded it up instead of seeing the cross platform ability it downloaded the minecraft: Java edition. Regardless of which you choose.
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While we're unable to process refund requests for Minecraft Java Edition here, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Please remember to attach your Transaction ID for quicker help. ^SA
Apr 15, 2020 · 10:07 PM UTC
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