@MojangSupport support doesn't respond :-( I want to restore my access to Minecraft, purchased 2 Oct 2010 12:17:54 BST. I provided Transaction ID. Zendesk email id R5M24O-7X9P
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Replying to @alxgsv
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Apr 15, 2020 · 3:42 PM UTC

1
Replying to @MojangSupport
My initial ticket was created at 4Apr. How can I be sure that it is still in queue?