@MojangSupport Hello, I have this question, I paid for the game, but it said that there was a mistake and I had to enter my card details again, so I did, however, I got charged twice, and did not get the game at all. Could you please help?
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Replying to @Savvashi1
If you have not received an email from Mojang containing a Transaction ID, this means the order has failed and we are not able to refund incomplete orders. We recommend contacting your bank to have any pending authorizations resolved. I hope this helps! ^SA

Apr 15, 2020 · 12:36 AM UTC