@MojangSupport He there, care to respond to support sent over a mont ago ? See zendesk support request 218648.

Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS

This is really a joke. 2 month and half and no sign of progress.

I'm sorry for any delays from us! We're working to respond to your ticket as soon as we possibly can. Thank you for being incredibly patient! ^AS

And doing so, my daughter can’t play the game we paid since last year... Verry disapointing

No the case (id218648) that was opened last december seems to be close. And the issue isn't resolved. Get your shit together and give my daughter her account back. Now more then ever !