Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
Apr 10, 2020 · 4:39 AM UTC
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@MojangSupport And if I don’t have the transaction ID am I out of luck? People who bought Minecraft years ago are going to have a lot of trouble finding that sort of information. Is there any other way to confirm an account is mine?