@MojangSupport I bought Minecraft Java Edition two hours ago. After the purchase, an error occurred and the money was debited from the card. Two hours later no email was sent to my email. Please help. Email that was used for the purchase: scout0501@gmail.com
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If you have not received an email from Mojang containing a Transaction ID, this means the order has failed and we are not able to refund incomplete orders. We recommend contacting your bank to have any pending authorizations resolved. I hope this helps! ^SA
Apr 9, 2020 · 11:09 PM UTC
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