@MojangSupport Hi, we have a Minecraft account. Today, for the first time, it asks us to login. My email+password does not work. I was trying to reset the password through email, but I do not receive an email.
Can you help ?
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Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible (email/username/Transaction ID/etc) ^SA
Apr 9, 2020 · 10:07 PM UTC