@MojangSupport Hi Guys! I sent an mail because I already bought Minecraft long time ago. Can you guys help me?
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Replying to @WTimmermans94
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!

Apr 9, 2020 · 2:55 AM UTC

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Replying to @MojangSupport
Hey hey! This has been 1 month extra now. Can you verify that my mail was sent to the correct emailadress? I sent it to support@minecrafthelp.zendesk.com . Thanks in advance
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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