Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.
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I haven't been able to get into my minecraft account for several months now. I can't reset the password and I am definitely not under 16
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Replying to @The_Reaper_16
Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible (email/username/Transaction ID/etc) ^SA

Apr 8, 2020 · 8:29 PM UTC

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Replying to @MojangSupport
They are not in either of these folders. I have sent a helpdesk ticket previously and It keeps telling me the same things that do not work