@MojangSupport I purchased Minecraft: Java Edition back on April 10th, 2016. I do not receive an email when I request a password change, and the email is verified. I want to access this account again. Can you help?
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Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible (email/username/Transaction ID/etc) ^SA
Apr 7, 2020 · 8:31 PM UTC
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