@MojangSupport I am having issues downloading Minecraft 1.15 for my son here in shanghai. Please help!
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Replying to @Mathiasthe13th
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JS

Apr 5, 2020 · 7:38 AM UTC

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Replying to @MojangSupport
I sent an email days ago and no one replied. Now I fear I may have purchased the wrong version. Very frustrating.
Replying to @MojangSupport
Is there a number I can call to talk to a human?