@MojangSupport Hey I just bought the game and it said that the purchase failed multiple times but instead of getting the game you just took money of me three times. I haven’t gotten an confirmation email nor an purchase ID. Please help.
2
Replying to @monster_diggare
Please send us an email at help.minecraft.net/hc/en-us/… from any email address you control and we will assist. Remember to attach your Transaction ID. ^JS

Apr 5, 2020 · 7:38 AM UTC

1
Replying to @MojangSupport
I didn’t receive a confirmation email so I don’t got a transaction ID.