@MojangSupport Hey I just bought the game and it said that the purchase failed multiple times but instead of getting the game you just took money of me three times. I haven’t gotten an confirmation email nor an purchase ID. Please help.
2
Replying to @monster_diggare
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS

Apr 5, 2020 · 2:40 AM UTC

2
Replying to @MojangSupport
I didn’t get an transaction ID, that’s the problem.
Replying to @MojangSupport
I would like to get my money back and the support you’re linking me too haven’t even answered. Giving back people’s money should be your number one priority. Please don’t respond to this like a bot. I want som real help here.