@MojangSupport having a problem buying minecraft on my son's laptop. He lost access to his account after getting Java SE Runtime. Then we tried to buy a new account. We get an error message, saying the credit card info is wrong. Have tried 3 different credit cards over 2 days.
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We're sorry for the trouble making a purchase! You may find some useful troubleshooting tips on the following help article: help.minecraft.net/hc/en-us/… I hope this helps! ^SA
Apr 4, 2020 · 10:55 PM UTC