@Microsoft @MojangSupport I purchased a realms on the user “NtwPro” for the $7.99 plan but it won’t create the realms. Can you please help fix this.
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Replying to @IanFrenke
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist as soon as possible. Please remember to attach your Transaction ID for the Realm. ^SA

Apr 3, 2020 · 11:04 PM UTC

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Replying to @MojangSupport @IanFrenke
@MojangSupport that link doesn’t allow attachments. I found the translation ID
Replying to @MojangSupport
So you know I have a bit of trouble finding this post at times but both @IanFrenke and @pksupportteam are both the same. I am @IanFrenke. Please see the email ifrenke@gmail.com or search for “ian Frenke”. I had responded to that link you provided with attachments as requested
Replying to @MojangSupport @IanFrenke
@MojangSupport please respond to this an fix this. It’s almost a week without realms after I purchased it.
Replying to @MojangSupport @IanFrenke
@MojangSupport please respond. I want to be able to play in the realms. I purchased it. Unfortunately I can’t access my email but I purchased it through my itunes. Xbox live name “NtwPro”.