@MojangSupport Please see to this issue, I've waited patiently for your response to my complaints. Regards.
2
Replying to @eileen_bencol
If you've made a purchase through the Minecraft website but didn't receive a Transaction ID to confirm it was completed, you'll need to reach out to your bank to have the pending authorizations resolved, as we don't have the capability to refund incomplete order...

Apr 3, 2020 · 9:01 PM UTC

1
Replying to @MojangSupport
Yes, I have. And they said the opposite. The transaction is still pending and only the merchant could cancel it. Now I don't know which one is right.