Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.
874
48
23
397
Hi Mojang! I know this is a weird request, but I was wondering if I would be able to speak to a representative about the game. I have been waiting since November 2019, and I have gotten a response a while ago, but it was not what I needed. Please DM me for more details.
1
Replying to @SMagic896
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR

Apr 2, 2020 · 5:07 PM UTC

1
Replying to @MojangSupport
Ok. Before I didn’t attach a file or image of the transaction, so hopefully this will help