@MojangSupport Hey I sent an email a couple days ago regarding an old account I made around 9 years ago that I needed both my email and password changed, I sent a transaction id along with it and everything and only received instructions for common issues.
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Even after I repeated my message I still have yet to receive a response. Would someone be able to please let me know if I'm still able to recover my old account or not?
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@MojangSupport hey I've still not heard anything back and it's been 5 days now, I would just like my account recovered if possible. My information should already be sent to you guys but I can send it again if you'd like
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
Apr 2, 2020 · 6:09 AM UTC

