@MojangSupport I'm trying to buy the game for my kid. The transaction did not complete on mojang.net and can´t download the game but the charge to the CC has been made. Need help, please.
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Replying to @DigiRefractor
For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. ^JR

Mar 29, 2020 · 6:49 PM UTC

1
Replying to @MojangSupport
I already did. I could not find any information related to being unable to finish the transaction on the website but being charged for the price. How can I report an issue?