@MojangSupport Hey I had a problem with my purchase. I tried buying the game and it showed and error. I tried again and same thing happened. Then I checked if there was a problem with my account balance but when I checked the website had already charged me. I need help plz
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If your order is able to fully process, and you receive an email from Mojang with a Transaction ID, this will confirm that your account now owns the game. You can find more information on payment processing errors here: help.minecraft.net/hc/en-us/… I hope this helps! ^SA
Mar 27, 2020 · 10:46 PM UTC