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I have obtained my transaction ID but I have n’t received the game. After logging in to the launcher, it still shows the need to purchase the game.
1
Replying to @Winteraking
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS

Mar 27, 2020 · 3:54 AM UTC

2
Replying to @MojangSupport
I have sent email many times, but it didn't work.
Replying to @MojangSupport
I have solved my problem, and I have a suggestion, next time the user should be reminded to create a character if they have the same error.😭😭