@MojangSupport Hey! some support fro french people from tech support? I buy minecraft in 2013 (i still have the transaction ID and the confirmation mail) but can't redeem and play to this game :'( Sorry for my english, i give my best :)
1
Replying to @webakos
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR

Mar 26, 2020 · 7:42 PM UTC

2
Replying to @MojangSupport
I just send it! Hope you will have the time for me :/ Ty for this fast answer btw!
Replying to @MojangSupport
3 weeks later... email send 26th march... still no response from support service...