@MojangSupport My account has been hacked, already send 3 mails, but i get no respons? I have no access anymore. Please help!

Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

more then a week. hope to get my account back... my kid is dissapointed

Still no anwser at all??? why do i get no anwser from you|?