@MojangSupport my son bought Minecraft for his iPad a few years ago and plays a lot. A few days ago it simply disappeared from his iPad and now the App Store says he has to rebuy it in order to play? Can you help?
2
Replying to @OwnGoalHatTrick
Hi there, please verify your son is still logged into the Apple account used to purchase the game in the device's settings. You may also try logging out and back in with the account in the settings. I hope this helps! ^SA

Mar 24, 2020 · 9:42 PM UTC

2
Replying to @MojangSupport
We logged in and out on the same account. The game is still gone and the Apple store still requires $6.99 to download it again.
Replying to @MojangSupport @OwnGoalHatTrick
I don’t have a son, I’m sending the email for me