@MojangSupport my previously purchased item on PS4 edition did not transfer over. Nor did my purchases on the xbox bedrock edition transfer when logged into my Microsoft account.
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Replying to @ChefJeffLeg
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Please provide as many receipts of your originally purchased content as possible, as well as confirm you gamertag when reaching us. We appreciate your patience in the meantime! ^SA

Mar 20, 2020 · 9:14 PM UTC

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Replying to @MojangSupport
hi @MojangSupport i have been waiting for help since january and i really want my account back
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