@MojangSupport Now when I respond to the support email for my current ticket #183755, I am getting auto generated new tickets. I need support for my current ticket, not future tickets generated. Where is any actual help!?
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Replying to @tommsfoolery
Please note that when responding to a ticket that has been closed, a new ticket will be generated that carries over the previous ticket's information. We are working requests in the order received as fast as we can and appreciate your continued patience. ^SA

Mar 20, 2020 · 7:46 PM UTC

3
Replying to @MojangSupport
But my ticket was never completed. I received an email with instructions, responded to it, and no one ever responded back. So why was my ticket closed??
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Replying to @MojangSupport
The generic “we are working through tickets and be patient” doesn’t work if you get to my ticket and close it without actually doing anything.
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Replying to @MojangSupport
I waited 2 months to get a response, and when I did, no one actually helped me and now the ticket is closed. I need someone to look at my case now.