@MojangSupport I'm still waiting on a support email from 6th of Jan! I don't think this is good customer service! With schools closing my 6-year-old would love to play the addons he has purchased!!
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TM
Mar 20, 2020 · 5:24 PM UTC