@MojangSupport So I bought minecraft like a few months ago, I don't remember exactly, and then I had to factory reset my computer for a set of few problems, I logged into my Mojang account and it says I have to buy it again (yes I'm sure it the same account I used before)
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I'm sorry to hear that you're unable to play the full game. When only the demo mode is accessible, this means that you're logging in with an account that does not contain a Minecraft profile/username. Please visit help.minecraft.net/hc/en-us/… for solutions. ^TM
Mar 20, 2020 · 4:32 PM UTC

