@MojangSupport why won't you even acknowledge my issue that STILL remains since early December? Answer my tweet with a solution. Go tell your manager this is ridiculous. You are letting down so many people @Natalie85958271 @edwardocollins @tomganleylee
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Replying to @pstrongproject
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TM

Mar 19, 2020 · 6:53 PM UTC

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Replying to @MojangSupport
I ran out of patience ages ago. You didn't address my problem and closed my ticket. Stop copying in a stock apology and address the issue already!!!
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Replying to @MojangSupport @pstrongproject
My Mrs got an email reply, same as the tweets. Stock reply and no action taken even when she supplied the information they asked for. I even tweeted @jeb_ to see if that might kick start somthing but got nothing for my efforts -.-
Replying to @MojangSupport @pstrongproject
I've had this answer at least twice to my tweets about this situation, and so have many others.
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Replying to @MojangSupport @pstrongproject
You need to update your stock reply. Here's my suggestion: "Sorry we don't care, and are ignoring your issue. We'll send another stock reply and close your ticket in a few weeks, then you can start the process again. We appreciate your persistence (and money)."
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