@MojangSupport Good afternoon.
Since the update a few months ago of Minecraft on Ps4 consoles, there are many people who cannot play online. We look again and again at the configuration and there is no way.
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I'm sorry you're having trouble! For technical help, please visit our Help site at help.minecraft.net/hc/en-us and for more details and help with the Playstation specific editions of Minecraft, you can also go to playstation.com/support/. ^AS
Mar 19, 2020 · 10:03 AM UTC
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