@MojangSupport i tried to purchase minecraft but after to attemps with an error message when paying, i have two payments for the game in my account but no game code. Could you help me to activate my account and give me back the money of one of the payments? Thanks
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Replying to @gabiestebanes
Please send us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID. ^TM

Mar 18, 2020 · 10:06 PM UTC

1
Replying to @MojangSupport
I sent an email on friday, but i have no response. How long will it take to get an answer? Thanks