@MojangSupport I've heard that your customer support hasn't been great. Prove me wrong. I can't get into my account it might have been stolen. It's been ages since I last played. I have my old username/transaction ID. Can we talk? ;D
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Replying to @Marquitsune
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TM

Mar 18, 2020 · 5:38 PM UTC

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Replying to @MojangSupport
I am actually a pretty patient man and am fully aware that I submitted my ticket just this weekend and other people are in line before me. But I have friends telling me they have been in line since December. Do you have a timeframe on response you can give me?