@MojangSupport Can you provide me with some assistance? Your email service just keeps repeating the same message and is not responding to my actual question. Lost access to my account I have the transaction ID and password reset doesn't work.
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Replying to @mulderman
Please send us an email at help.minecraft.net/hc/en-us/…. ^TM

Mar 14, 2020 · 9:21 PM UTC

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Replying to @MojangSupport
I did that. Five times! And I keep getting automated responses telling me to use the password forgot option. That did not work.
Replying to @MojangSupport
I also mentioned in my initial tweet that your email service is not being helpful.