@MojangSupport I sent an email request for a refund and have not heard back. Why is there not a phone number for customer service? Why only a 15 day window when it sounds like no one is helped for a month?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
Mar 6, 2020 · 5:32 PM UTC