@MojangSupport any reason why my support requests are not being answered?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS
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It’s going on over 3 weeks with no answer. I need help can someone private message me here on Twitter please?
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Replying to @ThePAULIENYC
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^AF

Mar 6, 2020 · 12:25 AM UTC

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Replying to @MojangSupport
I’ve done this a few times and have not gotten a response. Is there any other way to get in touch please?