@MojangSupport ive emailed you twice now with my transaction ID, the dates, and email and I still havent been able to get into my account. First email sent was 3 and a half weeks ago. Can i get some help playing the game i paid for?
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Replying to @JasTiger
I'm really sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS

Mar 2, 2020 · 1:58 PM UTC

2
Replying to @MojangSupport
Is there any way to either expedite or reach out on this?
1
Replying to @MojangSupport
I have to say here we are a full week after this tweet, and I still have heard nothing. When can I expect the account to the game I purchased to be available again?