@Minecraft ive sent two requests forms and I still haven’t been helped yet, can I have some help?
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@Mojang @MojangSupport
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Replying to @Larriemm
I'm sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS

Mar 2, 2020 · 10:11 AM UTC

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Replying to @MojangSupport
I haven’t heard any response since 2/27 :( I just want to play Minecraft over spring break
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JS