@MojangSupport hello sorry if this is the wrong place to ask for help but on (help.minecraft.net/hc/en-us) i have made 2-3 tickets without getting an answer (one a couple of years ago and 1-2 for about 2-3 months ago).
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Replying to @samhainne
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! The webpage is also experiencing issues, and we are working on a fix. ^AF

Mar 1, 2020 · 1:50 AM UTC