@MojangSupport hi i have just tried to purchase realms for 1 month. But it always said error and i tried again and again. Now i see that the money has been taken 4 times. What should i do to get refund.

Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS

O have already sent emails to this adress many times and i havent receive any email with the transaction id from you.