@MojangSupport Your website says you're currently responding to July 18th inquiries. I'm having trouble logging into my account (I think someone else registered it with their email address). Am I really going to have to wait 2 months or more so I can play on my account?...
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We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^RL
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Hi I am following up, it has been over 7 months since my initial query and 4 months since my follow up with your new system (support request #44912) I have had no updates.
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Replying to @dubstracted
Please send us a new email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR

Feb 27, 2020 · 9:39 PM UTC

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Replying to @MojangSupport
I've submitted a new support request (318170). Looking forward to a response. Thanks.
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We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!^SJ
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