@Minecraft @MojangSupport @Mojang My son's acc has been hacked & name changed. He lost his world & skin changed 2 inappropriate language. The acc is resecured but can't change the name back. We've emailed & not heard back. Only had the acc 4 a few weeks & this isn't good enough.
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Replying to @lisamarymac
I'm really sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS

Feb 25, 2020 · 2:35 PM UTC

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Replying to @MojangSupport
We've still not received a reply. Can you sort this please. This isn't good enough.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TM
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