Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^CS

Feb 24, 2020 · 6:26 PM UTC

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Replying to @MojangSupport
It sounds like you guys need to hire a larger support team. 6 months is quite a backlog. My reported issues have never been answered either. I gave up on a long while back.